GA Natural Gas - Save your nerves and sanity!

Atlanta, Georgia 0 comments
Not resolved

I highly DO NOT recommend!!!!I called this business to set up gas in a new condo I was moving into and the call taker that took my info.

input my info. incorrectly. The technician ended up turning on the gas in the WRONG unit due to the call taker's error after I corrected her and she acknowledged my correction. So now, I get to wait an entire week with no hot water or heat in 30 degree temperatures without gas due to their fault.

They refuse to come out to turn on my gas and tell me the earliest they can turn it on is 7 days from the day I discovered they screwed up. All I received was an apology and no set up fees. Very poorly run business.....especially if this is how they treat their new customers.

To top it off, I missed two days of work waiting for them to show up because they require you to be home all day and don't give you a time window.

So if you want to have to go take showers elsewhere, do your laundry at a Laundromat, and wear a coat and gloves for a week in cold temperatures while you wait on them to come out and turn on your gas, give 'em a call!

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